English for the Hotel Industry is meant for those professionals who work in the hospitality industry, interact with corporate and international clients, aim to go and work in English-speaking countries or just want to improve their English language abilities. Essentially, it simulates situations where you might need English to talk to your clients, guests, tourists and customers. This book is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. It is ideal for front-line staff who need to communicate confidently in English to maintain good customer relations

1. Business English

2. English for Specific Purposes

3. English Skills are Necessary in the Hospitality Sector

4. English-speaking World

5. English for Customer Care

6. English Language and Front Desk & Reception

7. English and Travel Literature

Jayesh Subramaniam began his tourism career 20 years ago and decided to return to school, graduating from the hospitality management program. Since then he has worked in various properties across India. In 2008, Jayesh Subramaniam was hired as general manager, which received national recognition as a top-three finalist for the Tourism Industry Association. During his employment, Jayesh completed the Royal Roads University M.A. in tourism management.