The edition of Hotel Front Office-Operations and Management is specially tailored to meet the requirement of students pursuing various Hotel Management program such as Bachelors in Hotel Management, PG Diploma in Front Office, Diploma in Front office.

The book aims to explore all the relevant aspects and issues related to Front Office Operations and Management.

KEY FEATURES:

- Discusses about different software’s used in the hospitality industry regarding reservation of rooms.

- Discusses Guest Registration procedure and its functioning

- Concepts of hotel accounting are being explained in detail.

Chapter 1. Introduction

Chapter 2. Computer Reservation Systems

Chapter 3. Guest Registration

Chapter 4. Hotel Accounting

Chapter 5. Front Office Management–Communication
Chapter 6. Hotel Night Audit

Dr. Neeraj Aggarwal is presently working as Assistant Professor, UIHTM, Panjab University, Chandigarh. Having experience of 31 years with various renowned hotels, Institutions and Universities of India in the capacity of Manager, Director, Dean and Head. He is associated with various universities as member of Academic counsel, Board of Studies. He is a key participant in various International and National conference in India and abroad, credited with various research papers. He has also guided Four PhD research scholars. He has already published 12 books related to numerous Hospitality and Tourism subjects. His philosophy gives him an opportunity for continual learning and growth.