With the advent modern technologies and new markets, the responsibilities of the professional house-keeper is rapidly changing Now, the professional house-keeper no longer responsible only for cleaning duties and time schedules, he must be knowledgeable about staff diversity Issues building relations with unions and maximising the uses of available technology while staying aware of the bottom line. He must also be aware of health and safety concerns. This book includes everything from the Information on cleaning to technological advances in the industry. and teachers alike will find this book an invaluable reference tool.
1. The Housekeeping Department
2. Responsibilities ot Professional Housekeeper
3. Staff Selection
4. Training. Motivation and Evaluation of Staff
5. Cleaning of the Hotel Premises
6. Laundry Operations
7. Interior Decoration S
8. Budget Preparation
9. Managing Safety and Security
Pallab Sengupta, 39 years in age a B-Com Graduate and having a Diploma in Hotel Management. Presently pur-suing MTM from IGNOL: Having 14 years of experience in various places like National School of Management Studies-Durgapur, Cafe Firenze-Abu Dhabi as a Coffee Shop co-ordinator. Holiday Inn - Surat as a Front Office Supervisor. Be-came a team member with Hotel Saptarshi - Bankura as a Front Office Supervisor, Presently I am working with Heritage Institute of Hotel & Tourism as a HOD-Front Office.
Biswanath Bid Studied B. Com. from Burdwan University. Shifted his career to professional courses and went on to study Diploma in Hotel Management from DSMS. Worked in the Industry for 4 years in various hotels and hospitality sector at Supervisory and Executive positions. Moved to Academics and started a new leaf in his career from CII at Durgapur in the Year end of 1998, moved to Aryabhatt Engineering and Management as Co-ordinator in Hotel Management Courses. Shifted to Heritage Institute of Hotel & Tourism in Accommodation Operation in the year end of 2007.
