The tourism industry is a global industry that is concerned with the travel for business or pleasure. It may be domestic or international. Hospitality services include accommodation services in hotels, motels and resorts, as well as event planning, theme parks, cruise line, transportation, etc. The management of lodging or hotels includes the management of hotel staff, upkeep of sanitation and services, sales and revenue management, guest satisfaction, customer service, etc. This book elucidates the concepts and innovative models around prospective developments with respect to tourism, hotel management and hospitality. This book is meant for students who are looking for an elaborate reference text on these industries.
1. Tourism: An Overview
2. Boutique Hotel, Bed and Breakfast
3. Convention Center and Destination Spa
4. Guest Ranch and Hostel
5. Resort
6. Terminology
Gauri Srivastava is Hospitality Technology’s Editor, with a concentration on the hotel industry. She has more than five years of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.