In today's rapidly evolving professional landscape, possessing technical expertise is no longer sufficient for career advancement. The key to thriving in the modern job market lies in mastering a set of essential skills that collectively contribute to your employability and overall success. Employability Skills is a comprehensive guide that navigates readers through the intricacies of employability skills, offering insights, strategies, and actionable advice to help individuals excel in their careers. This is a valuable resource for professionals at all stages of their careers, from recent graduates entering the job market to seasoned individuals looking to enhance their skills and maintain their competitive edge. It is also an essential guide for educators, career advisors, and mentors seeking to empower others with the knowledge and tools to succeed in the ever-changing world of work. This book equips individuals with the confidence and competence needed to navigate their career journey with success and fulfillment. This book has been made as per the syllabus of National Education Policy.

Preface

Unit 1 Behavioural Skills

• Effective Listening

• Non-verbal Communication

• Social Skills

• Paraphrasing

• SWOT Analysis

• Role Plays of Guest Handling

• Interpersonal Relationships

• Cross-cultural Communications

Unit 2. Psychological Tests

• Aptitude and Personality Assessment

• Suggestions for Improvement

• Leadership Skills: Concepts of Leadership

• Leadership Styles

• Insights from Great Leaders
Unit 3. Team Skills

• Team Building and Leadership
• Evolution of Groups into Teams

• Group Dynamics
• Emergence of Leadership

• Intra-group Dynamics

• Inter-group Dynamics and Conflict Management

• Inter Dependency

• Assessment of Team-based Projects

Unit 4. Time Management

• Pareto’s Principle

• Parkinson’s Laws

• Murphy’s Laws

• Law of Clutter

• Prioritization

• Goal Setting (Career Visioning and Planning)

• Effective Time Management

Unit 5. Selection Process

• Overview of Selection Process

• Practice of Psychological Tests

• Effective Resume Writing

• Dealing with Placement Consultants and Recruiters

• References – How to Get Effective References from Past and Current Employers

Unit 6. Group Discussions: Concepts and Practice

• Group

• Discussion

• Why GD?

• GD Process

• Importance of Group Discussion

• Types of Group Discussion

• Rules of Group Discussion

• Estimated Criteria for a Group Discussion

• Mistakes to Avoid in a Group Discussion

• Simple Hacks to Crack a Group Discussion for Beginners

• Group Discussion for Competitive Exams

• Rejection in Group Discussion

Unit 7. Interview Techniques
• Effective Interview Techniques

• Mock Interviews

• Stress Interviews

• Review and Feedback

Bibliography

Dr. Kamal Piyush is an active Hospitality Professional with a career spanning over 6 decades. He has worked in industry operations for thirty two years and there after in Hospitality education. As an academician he has started and managed various institutions of hospitality with excellence. He has also worked as Hospitality Management Expert for the Department of Tourism, Govt of Bihar He is also a trained trainer recognized by South Asian Integrated Tourism Human Resource Development Program supported by European Union in 1997. He has been given certificate of competence as a trainer by Indian Society of Training & Development under recognition of Hotel & Catering International Management Association in 1998.